1.2 We are committed to safeguarding the privacy of our website visitors and Service users.
1.3 This policy applies in respect of data protection where we are acting as a data controller with respect to the personal data of our website visitors and Service users; in other words, where we determine the purposes and means of the processing of that personal data.
2. HOW WE USE YOUR PERSONAL DATA
2.1 We may process data about your use of our website and the Service ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This usage data may be processed for the purposes of analysing the use of the website and the Service.
2.2 We may process your account data ("account data"). The account data may include full name, postal address, email address and telephone number. The account data may be processed for the purposes of operating our website, providing the Service, ensuring the security of our website and the Service, maintaining back-ups of our databases and communicating with you.
2.3 We may process your information included in your personal profile on the Service ("profile data"). The profile data may include your name, email address, telephone number and mailing address The profile data may be processed for the purposes of enabling and monitoring your use of our website and the Service.
2.4 We may process your personal data that is provided in the course of the use of the Service ("service data"). The service data may include user content such as images and comments that are posted by users. The service data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you.
2.5 We may process information that you post for publication on the Service ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and the Service.
2.6 We may process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, your contact details, and information contained in communications between us and you. The customer relationship data may be processed for the purposes of managing our relationships with customers, communicating with customers, keeping records of those communications and promoting our products and services to customers.
2.7 We may process information relating to transactions, including purchases of goods and services, that you enter into with us and/or through the Service ("transaction data"). The transaction data may include your contact details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions.
2.8 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters.
2.9 We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping.
2.10 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
2.11 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.
2.12 The legal basis for processing your personal data as set out above is typically the performance of a contract between you and us or because you have consented to the same. However, we may also rely on other legal grounds, for example, where the processing is necessary for our legitimate interests, monitoring and improving the Service, managing relationships with our users, protection of our business against risks and/or the proper administration of our website and the Service.
2.13 In addition to the specific purposes for which we may process your personal data set out above, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.14 Please do not supply any other person's personal data to us, unless we prompt you to do so.
3. PROVIDING YOUR PERSONAL DATA TO OTHERS
3.1 We may disclose your personal data to any of our Affiliates insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.3 Financial transactions relating to the Service will go directly to our authorized payment vendors. We do not directly collect or store credit or debit card details ourselves in the ordinary course of processing transactions.
3.4 In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4. TRANSFERRING YOUR PERSONAL DATA
4.1 We only transfer your Personal Data to others if it is permitted by applicable legislation.
4.2 We do not share your personally identifiable information (such as name or email address) with any, third-party companies for their commercial or marketing use without your prior consent. You acknowledge that personal data that you submit for publication through the Service may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5. RETAINING AND DELETING PERSONAL DATA
5.1 We make sure that we delete your personal data on an ongoing basis when it is no longer needed or relevant to pursue the purposes it is collected for. We do however keep copies of your personal data to the extent required by applicable legislation. We may also retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
6. YOUR DATA PROTECTION RIGHTS
6.1 In this section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
6.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
6.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
6.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
6.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure.
6.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
6.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
6.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
6.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
6.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
6.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
6.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
6.13 You may exercise any of your rights in relation to your personal data contacting us.
7.1 Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.
7.1 You can manage and disable non-essential cookies. If you block cookies, you may not be able to use all the features on the Service.
8. MONITORING USE OF THE SERVICE.
8.1 We may (but are not obliged to) monitor your usage of the Service, regardless of your privacy settings, in order to verify proper and appropriate use by you of the Service.
9. CONTACTING YOU
9.1 Occasionally we may contact you with information about our services that we think you might like, as well as those of other partner companies. You can opt-out of these at any time. Please note it may take several days to activate an opt-out request.
9.2 We may need to contact you for administrative or verification purposes in relation to any Content submitted by you.
10. OTHER WEBSITES
11. OUR DETAILS
11.1 This website is owned and operated by StageHub Ltd.
11.2 We are registered in England and Wales under registration number 12607694, and our registered office is at Room 12.02, 1 Lyric Sq, London W6 0NB. Our principal place of business is at Room 12.02, 1 Lyric Sq, London W6 0NB.
11.3 To contact us:
(a) click here
(b) email us at
(c) call us on +44 (0) 20 3890 3241
(d) write to us at StageHub Ltd., c/o Knight Classical Ltd., Room 12.02, 1 Lyric Sq, London W6 0NB
12.1 We may update this policy from time to time by publishing a new version on our website.
12.2 You should check this page occasionally to ensure you are happy with any changes to this policy.